John has over 20 years experience in leadership and consulting positions to the hospitality, entertainment and leisure industry focusing on innovation, business transformation, asset & management performance and operational improvement. John has a particular skill set in identifying and solving strategic, cultural and operational issues inhibiting business growth and performance.
Luke has first-hand experience in starting and establishing hospitality and hospitality-related businesses and technical experience in business advisory including management consulting, private equity and formerly law. Luke has been involved with various existing and new businesses, including profit improvement & capital raising mainly focusing on hospitality & property.
Director - Business Intelligence
Leading the Data Analytics and Business Intelligence team, Vaughn has over 20 years experience working with clients across a broad range of industry sectors including Media, Telecommunications, Retail, Hospitality, Mining and Energy, Entertainment and Manufacturing. Vaughn has worked with many Clubs across the country in designing data insight strategies to understand and enhance their members experience and their venues, improve financial performance and understand/influence behaviours that are central to an organisations performance.
With over 30 years of experience in the hospitality industry, Peter is an acknowledged expert in the area of Registered Clubs with extensive experience in the Club, hotel, hospitality & tourism industries as well as in audit and financial review of private and public companies. Peter's experience includes corporate governance, operational issues, strategic planning, amalgamations and takeovers, due diligence, taxation, financial review and management accounting.
SENIOR CLIENT PROJECT MANAGER
Before moving to Sydney in 2017, Scarlett was working in Paris as a Development Project Manager at Unibail-Rodamco property company, now the owner of Westfield. She was responsible for a 1 billion Euro mixed-use development project (offices, hotels, restaurants, retail, conventions and exhibitions centre) and a recognised as an innovation leader by Unibail-Rodamco. She holds a masters in entrepreneurship from the First European Business School and a double diploma in civil and town planning engineering and architecture. Scarlett is now our Senior Project Manager overseeing development of the next generation of hospitality venues.
Market Research Consultant
Catherine has a wealth of experience in not only market research but also leadership and management in research-related corporations including GfK and Nielsen. Over the last 20 years Catherine has worked in Australia and South East Asia as a lead and management researcher for a large number of blue-chip companies. Catherine specialises in customer experience insights and strategic marketing, conducts market research to uncover key triggers that maximise customer satisfaction and repeat business.
Margaret has in excess of 30 years’ experience in the hospitality industry including hands-on roles as Secretary Manager of clubs and General Manager of pubs. Margaret has worked as a consultant in the registered club industry advising in strategic and operational consulting including gaming machine entitlement exchange. Margaret has technical and operational qualifications in accounting and financial consulting and provides a wealth of technical and practical advice to our hospitality clients.